November 13, 2026

The card reader beeps, the client is still holding her bag, and your front desk has about eleven seconds to sell her a $28 scalp serum before she walks out the door. If the only thing within reach is a stack of business cards and a wilted orchid, that sale is gone. A reception desk

Saturday, 3 p.m. Your third client of the hour settles into the bowl, and your tech does that small sideways lean she does when her lower back starts talking. She is not being dramatic. She is working around a bowl rim that sits four inches too low for her stool, and she will do it