Question 1

Who is NovaBeauty?

Accepted Answer

NovaBeauty is a professional salon furniture and salon equipment manufacturer with over 10 years of production experience, providing factory direct supply for global B2B customers.

Question 2

Does NovaBeauty support OEM and ODM customization?

Accepted Answer

Yes, NovaBeauty supports OEM and ODM services, including custom colors, voltage and plug options, logo printing, packaging, and full customization based on drawings or samples.

Question 3

What is the minimum order quantity at NovaBeauty?

Accepted Answer

The minimum order quantity is 1 piece, making it flexible for both small orders and bulk purchases.

Question 4

How long is the production time for NovaBeauty products?

Accepted Answer

All products are made to order. Production takes 7 to 25 working days for regular orders and 25 to 45 working days for bulk or customized orders.

Question 5

Does NovaBeauty offer DDP shipping to the USA?

Accepted Answer

Yes, NovaBeauty provides DDP shipping service which includes sea freight, customs clearance, and door-to-door delivery with no additional costs after payment.

Question 6

What warranty does NovaBeauty offer on salon furniture?

Accepted Answer

All NovaBeauty salon furniture products come with a 12-month warranty under normal use with reliable after-sales support.

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