Privacy Policy

Last updated: June 11, 2026

NovaBeauty (“we,” “our,” or “us”) operates novaspaequipment.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us. Please read this policy carefully.

1. Information We Collect

We collect only the information you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, company name, job title, and shipping address when you submit a contact form, request a quote, or place an order.
Communication Data: Any information you provide when communicating with us via email, WhatsApp, WeChat, or our website contact forms.
Technical Data: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide product quotes, pricing, and catalogs.
To process and fulfill orders, including shipping and logistics coordination.
To communicate with you about your orders, shipments, and account-related matters.
To improve our website, products, and customer service experience.
To send promotional communications about new products or special offers (only with your consent).
To comply with legal obligations and enforce our Terms & Conditions.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., shipping carriers, payment processors), provided they agree to keep your information confidential.
Legal Compliance: When required by law, court order, or governmental regulation.
Business Transfers: In connection with a merger, acquisition, or sale of company assets.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, but some features of the Site may not function properly without them.

We use cookies for:

Essential website functionality and navigation.
Analytics to understand how visitors use our Site (e.g., Google Analytics).
Remembering your preferences and improving user experience.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Objection: Object to processing of your personal data for direct marketing purposes.
Data Portability: Request transfer of your data to another organization.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

As a global B2B supplier, your information may be transferred to and processed in countries outside your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable data protection laws, including GDPR where applicable.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@novabeauty.com
Website: novaspaequipment.com/contact/
Company: NovaBeauty