Head Spa Bed FAQ | Common Questions Answered

Frequently asked questions about head spa beds — answered by our factory team. Browse our head spa bed catalog while you read.

General Questions

Q: What is the MOQ (Minimum Order Quantity)?
A: Usually 1-5 units for sample orders. Bulk orders of 10+ units get significant discounts.

Q: Can I order just one unit for testing?
A: Yes! We accept sample orders starting at 1 unit. Shipping costs may be higher for single units.

🔗 Try our Portable Head Spa Bed — no plumbing required, perfect for testing with zero installation

Q: Do you offer OEM/ODM services?
A: Yes! We offer full OEM/ODM customization: logo printing, colors, functions, packaging.

🔗 Back Lift Head Spa Chair — popular model for custom branding

Pricing Questions

Q: Why is factory direct pricing better?
A: Factory direct pricing saves 30-40% compared to trading companies because there’s no middleman markup.

Q: Are there bulk discounts?
A: Yes! 10+ units: 15-25% off, 20+ units: 25-35% off, 50+ units: 35-50% off.

🔗 Professional Head Spa Bed with Moxibustion — excellent value for bulk orders

Shipping Questions

Q: How long does shipping take?
A: Sea freight: 3-4 weeks, Air freight: 7-10 days. DDP available for door-to-door delivery.

Q: Do you ship to my country?
A: Yes! We ship globally to 50+ countries. Contact us for specific shipping quotes.

Q: What shipping methods are available?
A: Sea freight (most economical), Air freight (faster), Express (3-5 days), DDP (door-to-door).

Warranty Questions

Q: What warranty do you offer?
A: 2-year warranty on all products, covering motors, frame, and electrical components.

Q: What if there are problems with the product?
A: Contact us immediately. We offer spare parts and technical support. Warranty claims handled case-by-case.

Customization Questions

Q: Can I get a custom color?
A: Yes! Custom colors available with MOQ of 20+ units. Additional cost varies.

Q: Can you print our logo?
A: Yes! Logo printing available with MOQ of 10+ units.

Q: How long does customization take?
A: +1-4 weeks depending on complexity. Standard products ship in 2-4 weeks.