September 8, 2026

Rosa runs a four-room spa in Portland, and her massage menu was doing fine — until she read her reviews. “The table was freezing for the first ten minutes,” one client wrote. Three more said the same thing in different words. She moved a heated spa bed into the deep-tissue room, paired it with a

When Priya took over a 900-square-foot salon near Austin, the first thing she ripped out was the front counter. The old straight desk ate the whole entrance wall, pushed the queue into the doorway, and made the space feel like a waiting room at the DMV. Her contractor suggested an oval reception desk design instead

Last fall, Dana finally replaced the three beat-up foot baths at her nail studio outside Columbus. The old chairs still ran — sort of — but the basins were shallow, the jets barely pushed water, and the plumbing underneath had been patched so many times her plumber refused to touch it again. Two months after